RVsos Privacy Policy
Last Updated: October 20, 2026
Information We Collect
At RV SOS, we collect information necessary to facilitate emergency dispatch services across British Columbia. This includes:
- Personal identity information (name, email, phone number).
- Geolocation data for accurate technician dispatch.
- RV vehicle specifics including make, model, and year.
- Membership status and service history.
How We Use Information
We utilize your data to provide a seamless maintenance network experience:
- To connect RV owners with qualified service technicians in their vicinity.
- To determine priority dispatch status based on membership levels (Basic, Plus, Premium).
- To process membership renewals and service requests.
- To improve our network standards and technician response times.
Payment Information
Membership fees and additional costs for parts or labor are processed through secure payment gateways. While RV SOS facilitates the connection, additional labor hours outside of membership inclusions are the responsibility of the member. We do not store full credit card details on our local servers.
Sharing Information
Information is shared with independent Service Specialists specifically for the purpose of repair and maintenance. We maintain strict proration policies and disclosure agreements with all third-party contractors within the BC service network.
Data Security
We implement professional-grade security measures to safeguard your vehicle specifics and personal data. Our commitment to transparent data practices ensures that your information is protected according to the governing laws of British Columbia, Canada.
Contact Information
For any inquiries regarding your data or our terms of service, please reach out to our privacy compliance team at hello@rvsos.ca.